Security
At Rek.ai, protecting customer data is fundamental to how we design, build, and operate our platform. Our security program combines hardened European infrastructure with strict internal controls and continuous monitoring.
Infrastructure Security
Rek.ai is hosted on Cleura Compliant Cloud, a European cloud platform designed for regulated and security-sensitive workloads.
European data residency
This ensures predictable data governance and supports customers with strict residency and sovereignty requirements.
- Customer data is stored and processed within the European Union
- Infrastructure operates under European jurisdiction
- EU-based operational control
- Architecture aligned with GDPR requirements
High-availability architecture
The underlying cloud regions consist of multiple independent availability zones located in separate data centers. Our services are designed to leverage this architecture to support:
- High uptime
- Fault tolerance
- Service continuity
Physical data center security
The platform runs in professionally managed European facilities that provide:
- ISO 27001–certified environments
- Strict physical access controls
- 24/7 monitoring and surveillance
- Redundant power and networking
Application & Platform Security
Infrastructure protections are complemented by Rek.ai's internal security controls.
Access control
- Principle of least privilege enforced
- Role-based access management
- Multi-factor authentication for privileged access
- Regular access reviews
Monitoring and detection
- Continuous system monitoring
- Centralized logging
- Automated alerting on anomalous behavior
- Incident response procedures in place
Secure development practices
Security is integrated throughout our development lifecycle.
- Code reviews for all production changes
- Dependency and vulnerability scanning
- Controlled deployment processes
- Regular security assessments
Data Protection
We apply multiple layers of protection to customer data.
- Encryption in transit using modern TLS
- Encryption at rest where supported
- Logical tenant isolation
- Controlled backup and recovery processes
Data access is restricted to authorized services and personnel with a legitimate business need.
Compliance & Privacy
Rek.ai is designed to support customers operating under European regulatory frameworks.
- GDPR-aligned data handling
- EU data residency
- Documented subprocessor controls
- Security and privacy reviews as part of product development
We continuously review our controls against evolving regulatory expectations.
Operational Security
Security is an ongoing process at Rek.ai. We maintain:
- Documented incident response procedures
- Business continuity planning
- Regular internal security reviews
- Vendor and infrastructure risk assessments
Our approach is based on continuous improvement rather than point-in-time compliance.
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