Better citizen service
starts with search
Help citizens find information, services, and answers instantly—in any language. Reduce costs while improving satisfaction and accessibility.
- 52% average increase in citizen satisfaction
- GDPR compliant with EU data residency
- WCAG 2.1 AA accessibility certified
No procurement hassle • Public sector pricing • Implementation support included
Trusted by leading municipalities across Northern Europe
Deliver better services with fewer resources
Our municipalities see immediate improvements in citizen satisfaction while reducing operational costs and meeting accessibility requirements.
Improve Citizen Satisfaction
+52%Citizens find information and services instantly. Reduced wait times and frustration lead to higher satisfaction scores and trust in local government.
Reduce Service Costs
41% savingsAutomated Q&A and intelligent search reduce call center volume and administrative workload, freeing staff for complex citizen needs.
Ensure Digital Accessibility
WCAG 2.1 AABuilt-in accessibility features ensure all citizens can access municipal services, meeting legal requirements and serving diverse populations.
Serve Multilingual Communities
50+ languagesProvide services in multiple languages automatically. Break down language barriers and serve your entire community equitably.
From permits to taxes, instant answers
Permits & Applications
Citizens find the right building permits, business licenses, and application forms instantly.
Tax & Billing Support
Automated answers to property tax, water bills, and payment questions reduce support burden.
Municipal Services
Find waste collection schedules, parking information, and public facility hours effortlessly.
Newcomer Information
Multilingual guides for new residents covering schools, healthcare, transportation, and services.
Real results from municipalities like yours
“Since implementing Rek.ai, our citizen satisfaction scores increased by 47%. Residents can now find permits and services in seconds, not hours. The multilingual support has been transformative for our diverse community.”
“We reduced call center volume by 38% in the first six months. Staff can now focus on complex cases while citizens get instant answers to routine questions. The ROI was clear within the first quarter.”
“The accessibility features ensure we're serving all residents equitably. We're finally meeting WCAG standards while providing a better experience for everyone. It's a win for digital inclusion.”
Meeting public sector standards
We understand government requirements. Rek.ai is built from the ground up to meet the highest standards for security, accessibility, and data protection.
- GDPR & Data Protection Compliant
- WCAG 2.1 AA Accessibility
- Public Procurement Ready
From contract to launch in 4-6 weeks
Our experienced public sector team guides you through every step with hands-on support and training.
Discovery
We analyze your needs, content, and citizen service goals.
1 weekIntegration
Connect to your CMS, databases, and existing systems.
1-2 weeksTraining
Train your team on management, analytics, and optimization.
1 weekLaunch
Go live with ongoing support and performance monitoring.
1-2 weeksReady to improve citizen service?
Join 150+ municipalities using Rek.ai to deliver better digital services with improved accessibility and reduced costs.